Booking Policies

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We offer a two week fill and a three week fill. Depending on the set and what week you come in the price does very. If you do show up to your fill appointment with less then 45% you may be up-charged. Also if you do come in with less then 25% you may be charged a full set. We do require everyone come to appointment with clean lashes. If you do come to an appoint with unclean lashes we do charge a $25.00 “lash bath“ fee, but if we find that your lashes are just so unclean we will remove them and charge a removal fee and request you book another appointment for a full set. Unclean lashes are a health hazard for your real lashes, skin, and eyes. Lashes can shed faster then anticipated due to multiple reasons. So please take that into consideration. 

We recommend coming alone but allow some exceptions so please contact your technician 

Not informing your technician may result in a loss of a deposit or a rescheduling fee. 

We will work with SOME previous permanent makeup.

Everyones time is valuable, so if you are more than 15 minutes late you'll be considered as a NO SHOW for your appointment. PLEASE LET US KNOW IF YOU ARE RUNNING LATE SO WE CAN TRY OUR BEST TO ACCOMODATE YOU. Your  appointment will be forfeited. No Exceptions. This is to keep our schedule on track and to be fair to everyone. 

(Please view the ”Rescheduling“ section below for the cancelation fee policy)

Please contact us first via phone, email or text minimum 3 Days prior to your Appointment. Provide your full name, original date, and desired dates. If you do cancel day before your appointment we will charge 50% of the service. If you cancel day of service we will charge 100% service coast as a cancelation fee.

Payment is due in CASH/VENMO/CREDIT CARD

All services are NON-REFUNDABLE 

The Lash Lounge New Appointment Requirements: 

• client must not have any of the following symptom: cough, low grade fever, hard time breathing, or has been around anyone testing positive to Covid-19
• All clients must wear a mask to all appointments 
• Please wash hands when coming into The Lash Lounge, we will have soap in the bathroom and hand sanitizer as an option
• Please cancel any appointment if you are feeling under the weather, we will try and be more flexible to those who put health first
• Please bring no guest with you to any appointment, they will not be aloud to wait in the waiting area 
• Please bring no kids to any appointments, as this is already a rule for microblading appointments this now a studio rule for any and all services

Failure to abide by any rule will result in a cancellation and you will still owe the service total. We are taking these rules very serious for the safety and health of our clients, staff, and our families.